Grand Gateway Area Agency on Aging Ombudsman Supervisors will be offering a two day free training on August 9 and 16.

The training will be held at the Miami Senior Citizens Center, 2104 Denver Harner Drive from 9:00 a.m. – 4:00 p.m. The Long-Term Care Ombudsman Program serves residents in nursing homes, assisted living centers and residential care facilities, and is looking for volunteers. Ombudsman is a Swedish word meaning “advocate.” An ombudsman volunteer works to improve the quality of life and the quality of care to residents in long-term care facilities. The goal of the program is

the have a volunteer at every facility.

Volunteers are trained in problem solving and communication, the processes of aging and long-term care facility regulations. They need to be concerned about older persons and their needs; be able to work with different types of people without being judgmental; accept training and supervision; spend at least two hours a week as a volunteer; and be free from conflict of interest.

If you are interested in becoming a volunteer or would like to attend the training for the information, please call Lahona Young or Elaine Evans at 1-800-482-4594 by August 8. Other trainings are available upon request.