JAY – Monroe Manor recently received My InnerView’s Excellence in Action award, a national honor recognizing exemplary nursing home quality care and service. The award, which is presented annually, recognizes those nursing homes that have made a commitment to continuous quality improvement and have successfully made quality a priority to better serve their customers needs.
“This year’s award recipients truly demonstrate their dedication to excellence in quality,” said Brad Shiverick, Chief Quality Officer, My InnerView. “This is an exceptional group of providers and their efforts should be recognized.”
My InnerView, the applied research and quality management company that presents the award supports leaders across the entire senior care profession with tools of measure, benchmark and improve performance. This year’s award was presented to My InnerView customers who completed a resident or family satisfaction survey in 2007, had a minimum 30-percent response rate and scored in the top ten percent of qualifying facilities on the question, “What is your recommendation of this facility to others?” in terms of the percent of respondents rating the nursing home as “excellent.” The award was presented to 299 nursing homes this year.
Monroe Manor has been a part of the community for 40 years. The nursing facility specializes in Long Term Care, Skilled Therapy Services and Respite Care.
For more information, contact Monroe Manor at (918) 253-4226.